Last Updated: 02/01/2025
"We," "Us," "Our" refers to Pagio Website Builder, a company registered in the United Kingdom under company number 11230703.
"You," "Your" refers to the customer using our website and services.
"Services" refers to our website-building platform and any related products or support we offer.
We provide a website-building platform that allows customers to create and manage their own websites. Our services include:
- Free website setup (up to 5 pages) with hosting paid monthly or annually.
- A drag-and-drop website editor for customisation.
- Ongoing hosting and support, subject to an active subscription.
While we strive to maintain 99% uptime, occasional maintenance or technical interruptions may occur. We are not liable for temporary unavailability or loss of functionality during maintenance or unforeseen outages.
By using our services, you agree to:
- Provide accurate and up-to-date information during registration.
- Use our platform only for lawful purposes and not engage in illegal, fraudulent, or abusive activities.
- Ensure you have the necessary rights to all content uploaded to your website.
- Comply with all applicable laws and regulations.
We reserve the right to suspend or terminate accounts that violate these terms.
4.1 Subscription Payments
All subscription payments, whether monthly or yearly, are non-refundable.
4.2 Annual Subscription
The annual plan is offered at a discounted rate in exchange for a 12-month commitment. Once purchased, it cannot be cancelled or refunded.
4.3 Monthly Subscription
Monthly payments are made in advance for the upcoming billing period and are non-refundable.
4.4 Cancellation
You may cancel your subscription at any time to prevent future billing, but no refunds will be issued for any unused portion of a billing cycle.
4.5 Service Usage
Once a subscription is active, the service is considered in use, regardless of whether the customer chooses to make edits or modifications.
All content, branding, and technology related to Pagio Website Builder remain our property. You may not copy, modify, or distribute any part of our platform without permission.
5.1 Website Design Ownership
Where a website is designed or redesigned by Pagio Website Builder using our free design service or redesign service, all intellectual property rights in the design, layout, and structure of the website remain the exclusive property of Pagio Website Builder.
You are granted a non-exclusive, non-transferable licence to use the website design only while your hosting subscription with Pagio Website Builder remains active.
You may not copy, reproduce, export, or transfer the design, code, or layout to another website platform or hosting provider without our written consent. Doing so constitutes a breach of these Terms and may result in immediate termination of services.
5.2 Client Content Ownership
All content, images, text, and materials uploaded or provided by you for use on your website remain your property. You grant Pagio Website Builder a licence to host, display, and reproduce this content solely for the purpose of operating and maintaining your website.
5.3 Data Protection
We handle personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and our Privacy Policy. By using our services, you consent to our data handling practices as described in that policy.
We are not liable for any direct, indirect, incidental, or consequential damages resulting from:
- The use or inability to use our services.
- Data loss or security breaches.
- Third-party actions affecting your website.
Our maximum liability is limited to the amount paid for our services in the last 12 months.
We reserve the right to terminate or suspend services if you violate these terms, fail to make payments, or engage in abusive behaviour towards our staff.
7.1 Service Suspension
If payment fails or your subscription lapses, we may suspend or remove your website from public access until payment is received.
If your account remains unpaid for more than 30 days, we reserve the right to permanently delete the website and all associated data.
We aim to maintain a respectful and professional working relationship with all customers. Abuse, threats, or inappropriate communication towards Pagio Website Builder staff may result in immediate suspension or termination of services without refund.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
We may update these terms periodically. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
These Terms and Conditions constitute the entire agreement between you and Pagio Website Builder regarding the use of our services and supersede all prior communications or agreements.
If you are a consumer, please note that these terms of use, their subject matter and formation are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction.
However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these terms of use, their subject matter and formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
To contact us, please email support@pagio.co.uk.
Thank you for using Pagio Website Builder.
